AFSCOT FINANCIAL SERVICES cc

Authorised Financial Services Provider – FSP No. 13625
For all your Short Term Insurance needs
Specialists in Hospitality Insurance

Your Hospitality Broker

Specialist Guesthouse and B&B Insurance Brokers

Choose Afscot.

Choose peace of mind.

Tired of insurance that feels like just another bill? At Afscot, we’re not just brokers but your dedicated partners in peace of mind. Our team of passionate experts understands that your time is precious. That’s why we go above and beyond to ensure you can focus on what truly matters: your business. We make the insurance process simple and straightforward so you can get back to doing what you do best.

At Afscot, we don’t just sell insurance; we craft bespoke solutions. We take the time to understand your unique needs and risk profile, tailoring coverage that perfectly fits your business. Our commitment to excellence drives us to constantly review and refine our offerings, ensuring you always have the most comprehensive and competitive protection available. This personal touch is our way of showing you how much we value your business.

As specialists in the Hospitality industry, we've shaped the future of insurance for businesses like yours.

We’ve successfully negotiated industry-leading coverage options with top insurers, bringing unparalleled value and benefits.

Our affiliation with Accommodation Associations, many of which were spearheaded by Afscot Financial Services, further solidifies our deep understanding of businesses’ unique challenges and opportunities in this dynamic sector.

Experience the Afscot difference. We’re always available, whether it’s a quick phone call or a face-to-face meeting. Our friendly and knowledgeable team is here to guide you through every step of the process, ensuring you feel confident and supported.

Our convenient availability is designed to make you feel reassured that we’re always here for you.

You’re in good hands.

Newsletters and e-mails are sent out regularly.

We have state-of-the-art computer systems, and our work is cloud-based and backed up:

  • Fibre supported
  • Laptop quoting systems
  • Live Client Data Base
  • In-house and offsite backup systems
  • Voice-logging
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Hear from our happy clients

Hi Farzaan,

Thank you so much for getting my payout made from the insurance. I really only expected the value! Thank you for always going the extra mile.

All the best, Sue

Hello Farzaan,

Thanks – I really appreciate all you help with this.
Daniel Carr

Hi,

Thank you – you are a star! I was feeling so weighted down but your email. Makes me feel better.

Kind regards, Belinda – Zimbali Tours

Hi Lynn,

Thanks for your help in the matter between that young lady who has been harassing me and the lawyer I got from B&B Sure was very good and has sent her a strong letter . I was impressed with your (B&B Sure) help and of course always yourself. It has been a trying time.

Best Regards, Jess

Hello Farzana,

Thanks a million for your speedy response. That was faster than expected =) Once again, thanks a lot for your kind assistance.

Best Regards, Romy – Blue Sky Mining Backpackers & Lodge

Hi Lynn,

All sounds good, keep up the brilliant work that you and your team do.

Regards, Di – The Villa Kloof

Thank you so much Lynn,

You really are a star – always have been!

Kindest regards and travel safe always, Paula Davidson

To Lynn, Alex and Farzana,

The Hilltop-Durban Team would also like to extend their heartfelt wishes for a Peaceful Christmas and Health, Wealth and Happiness for the New Year!!

………and a BIG Thank You for your sterling Advice and all the Efforts you afforded us.

With all our Best Wishes, Ulla and Dieter

Hi Farzana,

Many thanks, I have attached the completed form for insurance claim – Samsung cell phone.
Thank you for all your hard work and excellent service this past year. May you have a wonderful 2014, all the best!

Kind Regards, Diane Looman

Thank you Lynn, Alex, Nicola and Farzana,

For your great service during the year and best wishes to you all for Christmas and for a fantastic 2014.

Kind Regards, Brian & Brenda

Dear Farzana,

I would just like to thank you for your quick and efficient service with regards to processing our claim. It is very refreshing receiving such excellent service especially from an insurance company.

Kind Regards, Stefan Schoeman

Thank you. I will get back to you once I have signed my agreement of loss. Once again may I thank you so much for the outstanding service I always get from you and your dedicated team.

Many thanks, Sue.

Always a shining star.

Kind Regards, Nokuthula Hazel Bond
Liapolis Accommodation

Thanks Farzana It is a pleasure to be part of your company

Kind regards, Riëth

Hello Inspector Easton, Thanks for your reflections on 2013 – I personally cannot wait for this year to end. No doubt like a lot of other establishments, it has been a tough trading year but mostly because I lost me Dad, my best friend and my rock in September and your letter of wonderful words struck a cord with me. Beautifully written Lynn!

Many thanks and wishing you and your family a wonder Feative Season filled with love, happiness and may 2014 just be a little easier on all of us.

Take care, Lorraine Bell.

Thank you Lyn, Alex and Farhana,

Especially thank you for your help when we have needed it. You guys are very good at what you do and are much appreciated. Have a lovely Christmas and may 2014 be an excellent year for you,

Kerry, Ant, family and staff

Hi Lynn,

Thanks so much, it has been great dealing with your office.
It is not often you come across good service anymore, but you guys are great!
It takes a lot of the pain out of dealing with claims.
Thanks so much. Enjoy the week!

Kind Regards, Caryn Walker

Hi Lynn,

It is always a wonderful privilege to work with you and your husband and the whole B&B Sure!!
You make me feel so safe. You are always so calm when I am nervous about a claim.
Many thanks for all your care throughout the 17 years which I am part or B&B Sure.
I will never change to an other company while you and your husband are part of it !!!!

Kind Regards, Riëth – La Rochelle Inn

Good morning Farzana,

Thank you for your outstanding service on the occasion of our high wind roof incident, the whole process was made stress free and simple by your efficiency and assistance.
Also, we would like to express our appreciation for your patience and endurance in finally resolving the accident claim from January.

Kind Regards, Molly – The Beach House

Dear Lynn,

Thanks so much and a very big thank you for all that you’ve done for me over many years. Your work ethic is amazing and you really know your business. You take a personal interest in your clients and go the extra mile for them in the most professional way – but at the same time you have created relationships with your clients where, over the years, we have become friends. You deserve all the good things that happen to you Lynn as you are an inspiration and the kindest and most helpful person.

With Love Jill Hooper

Hi Lynn & Alex,

So impressed with the service since my initial phone call re changing the Insurance broker, last week. Outstanding, wish The Guesthouse could have been with you for longer.

Barbara Mitchell THE GUESTHOUSE
Telephone: +27 31 525 5683

Dear Lynn,

I am speaking from experience. I’ve changed my brokers and I had to come back with Afscot within 6 months. Other brokers do not deliver the service I’ve enjoyed from you and Alex. Even when Afscot was not my broker they sorted out my problems with my insurance company.

I am glad to be back at Afscot Financial Services. I am at peace that I get the very best service available.

Thanks Lynn and Alex.

Annemarie Steyn AKANAN GUEST HOUSE
Telephone: +27 31 572 7725

THE PARKWOOD GUEST LODGE
Thanks for the incredible efficiency in getting this claim settled. Much appreciated.

Regards, Dean
dean@theparkwood.com

Hi Lynn
Our association goes way back and I have the up most appreciation for your excellent service, We will be connected in future business in some way or the other.
Thanks for your brilliant service and kind regards
Jonine
joninevalidtrade@axxess.co.za

Apricot Sky B&B

Dear Lyn,
Thank you for doing your work well , and finding the over sight in the accident policy… It truly was a good find, and could not have come at a better time when money is so scarce !!! Thank you for a job well done, and for your honesty. Take care,
Barry and Dawn Cumming.
apricotsky@dbn.stormnet.co.za

Spindrift

Thanks so much Lynn, you’re a star. So glad we changed our policy over to you.
Warm Regards, Judy
judy@spindriftguesthouse.co.za

Amanzimtoti Beach Rest – BB4794/5

Thank you for your excellent service as always!

Regards Kim, admin@amanzimtotibeachrest.com

Cornerstone

Hi Lynn,

Many thanks for all your assistance. It sure is good to have an effective broker working for us. I hear plenty of stories which give me good reason to appreciate you and your efficient, quality service.

Kind regards, Gary.

Services CC.

Serving the Hospitality Industry Since 1999